Effective Date: July 2025

At AG Holding Group, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with us through any of our platforms or services.

1. Information We Collect

We may collect and process the following types of information:

• Personal identification details (name, email, phone number, company name)

• Communication records (emails, contact forms, queries)

• Technical data (IP address, browser type, device details, pages visited)

• Usage data related to how you interact with our website

2. How We Use Your Information

We use your data to:

• Respond to inquiries or service requests

• Manage and improve our website and user experience

• Send relevant business or service updates (only where consent is given)

• Ensure legal and regulatory compliance

• Protect against fraud, unauthorized access, and other legal violations

3. Data Sharing

We do not sell or trade your personal data. However, we may share it with:

• Subsidiaries and trusted affiliates within AG Holding Group

• Service providers who support our business operations

• Government or legal authorities when legally obligated

All third parties are required to maintain the confidentiality and security of your data.

4. International Data Transfers

If personal data is transferred outside the UAE, we ensure appropriate data protection safeguards are in place in accordance with applicable laws.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. After this period, your data will be securely deleted or anonymized.

6. Data Security

We implement strict security measures to prevent unauthorized access, disclosure, or loss of your data. Our systems are regularly monitored and updated to protect against potential vulnerabilities.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to certain types of processing

• File a complaint with the relevant data protection authority

To exercise your rights, please contact us at the email address provided below.

8. Cookies

Our website uses cookies to improve functionality and performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review this page regularly to stay informed.

11. Contact Us

For questions or concerns related to this Privacy Policy or how we handle your personal data, you may contact:

AG Holding Group
Email: info@agholding.com
Abu Dhabi, United Arab Emirates